Home Forums How to make a Warranty Claim How to make a new Warranty Claim / Request

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  • #21192
    H-Smith
    Participant

    Hello, I purchased one of your motors 8 months ago and it has run flawlessly. It is currently not working that well and I’m unsure what happened. Can you please let me know how to start your warranty process?

    #21194
    Customer Service
    Keymaster

    Hope all is well. We are happy to provide warranty replacements for a period of 1 year after receiving your product.

    To make a claim, please visit the following website:

    Click to Make a Claim

    – All warranties must be made by 2pm ET M-F to be shipped same day.
    – There is a $150 deposit to have your item shipped.
    – $120 will be refunded once the motor is returned to us by UPS
    – Return labels are not provided

    United HVAC Motors LLC
    Warranty Center
    3709 Tanner Rd
    Dover, FL 33527

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