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Warranty FAQs

United HVAC Motors (UHVACM) and its employees are proud of our products and are committed to providing our customers and end users with the best designed and remanufactured motors. This Limited Warranty and Service Policy Faqs describes UHVACM warranty and warranty procedures

All UHVACM standard motors are warranted against defects in UHVACM workmanship and materials.

STANDARD ONE YEAR MANUFACTURER WARRANTY: The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year for the original invoice date. The product must be registered within 14 days of receiving it to be eligible for this warranty.

Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt

United HVAC Motors LLC, 4101 E 12th Ave Ste B, Tampa, FL 33605

Customers should first call 813-440-8108 to receive technical support. If technical support cannot solve your problem, your will be required to ship prepaid the UHVACM product requiring warranty service to a UHVACM center. Please include an explanation of the defect or problem, a description of the way in which the UHVACM product is used, and your name, address and telephone number.

If UHVACM chooses to send you a product immediately, you may still be required to send the malfunctioning product back to us for diagnosis.  

The technical support will charge you a $20 fee to cover shipping & handling of replacement parts.  The technician may also require you to purchase an inline surge limiter ($35) if the failure is due to power surging.

Repairs are not eligible to be covered by other service centers.

If a UHVACM product is defective due to UHVACM workmanship or materials and the defect occurs during the warranty period, then UHVACM will either repair the product or replace it with a new one, whichever UHVACM believes to be appropriate under the circumstances. UHVACM is not responsible for removal and shipping of the UHVACM product to the service center, the reinstallation of the UHVACM product upon its return to the customer, or any incidental or consequential damages resulting from the defect, removal, reinstallation, shipment or otherwise.

Problems with UHVACM products can be due to improper maintenance, faulty installation, non-UHVACM additions or modifications, or other problems not due to defects in UHVACM workmanship or materials. If the UHVACM Authorized Service Center determines that the problem with a UHVACM product is not due to defects in UHVACM workmanship or materials, then the customer will be responsible for the cost of any necessary repairs. Customers not satisfied with a determination that a problem is outside of warranty coverage should contact the UHVACM supervising officer at michael@unitedhvacmotors.com for further consideration.

UHVACM products are designed for residential, industrial, and commercial use.

Extended warranties are available for an additional charge ($30) at time of registration.  Registration must occur within 14 days of receiving your product.  Extended warranties are subject to the terms and procedures of this Limited Warranty and Service Policy as modified by the additional terms of the extended warranty.

NO OTHER WARRANTIES AND LIABILITY LIMITATIONS

This Limited Warranty and Service Policy represents UHVACM’s sole and exclusive warranty obligation with respect to UHVACM products. UHVACM’s liability to a customer or any other person shall not exceed the UHVACM’s sales price of the applicable UHVACM product. UHVACM DISCLAIMS ALL OTHER EXPRESSED AND IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY

UHVACM has made every effort to make this catalog complete and accurate as of the time of printing. Since products are continuously being improved, all data is subject to change or correction. The data presented here is for general information to provide an overview of UHVACM’s capabilities. For specific applications, installation and operating instructions, certified dimensions, capabilities and performance data, and pricing and availability, contact your UHVACM District Sales Office.