"I wanted to thank you for your help and say that I am more then pleased with the performance of the module I purchased as well as the service I received. The unit arrived very quickly after my purchase and works as advertised. I will be recommending United to anyone with similar issues and wish you all continued success." -Ryan Lambert
"Excellent customer service! My A/C unit went out, and I needed a new blower motor. United HVAC Motors had a rebuilt one that they shipped to me overnight. I installed it the next day, and it worked perfectly. I highly recommend this company!" -John Dutton
"Everybody working for this company are pleasantly to deal with. I'll do business with this company forever from now!" -Thach Trinh
"Jonathan guaranteed he had the part we needed and boy did he come through, all we had to do was verify the part number. We highly recommend!!! 3 thousand stars!!!!" - Emma McClure
"These guys were outstanding, they went above and beyond to help me with my motor problems. I would definitely recommend them." -Kenneth Morris
"Awesome to deal with. Mike answered my questions and I got the right motor I needed. They shipped super quick. The new motor was packed well and arrived in 2 days. They have made a customer for life." -Michael Bennett
"Great people!" -Michael Bass
Product Return Policy
I. PRODUCT RETURNS.
A. United HVAC Motors 21-DAY SATISFACTION GUARANTEE. You can return your purchase for any reason for exchange or refund up to twenty-one (21) days from the date of invoice unless otherwise noted. Proof of purchase from United HVAC Motors is required for all returns.
B. RETURNS AFTER 21 DAYS. You may not return product for any reason after 21 days from purchase.
II. RETURNS PROCESS.
If you need to return an item, please follow these steps:
1. Carefully package the item(s) and include PROOF OF PURCHASE with the reason for return written and included.
2. Indicate whether you would like a replacement product or a credit.
3. Sign in to your Account, Select Orders, Select Warranty Request, Select Return on 2nd Page.
III. Terms / Restocking Fees.
– Must be packed securely; improper packing will void the return.
– Refunds will only be made to the original payment method.
– Serial Number Label must NOT be removed
– Void Stickers Must NOT be broken.
– Returning Past Deadline, Voids Return
*** If any of the terms above are not followed, a refund will not be issued. ***
STANDARD 2 YEAR WARRANTY: United HVAC Motors LLC warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of twenty-four (24) months from the original invoice date.
The manufacturer agrees, at its option during the warranty period, to repair any defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.
Warranty Covers Only the Original Purchase. Only 1 Warranty Allowed per Purchase.
There is $100 (Non-Refundable) Deductible Warranty Fee Required to Place Claim.
Not Our Motor: No Refund
For assistance with returns, please call United HVAC Motors customer care line at (813) 440-8108 or email us at firstname.lastname@example.org
V. DEFECTIVE PRODUCTS.
Defects in the product must be claimed within 21 days of the original purchase.